RT Journal Article
T1 Key Factors in the Implementation of the Internet of Things in the Hotel Sector
A1 Infante Moro, Alfonso
A1 Infante Moro, Juan Carlos
A1 Gallardo Pérez, Julia
AB Many factors can influence decision-making, and if you wish to know which are the mostinfluential factors in a decision, they must be classified by their degrees of influence. This studyseeks to determine the most influential factors in the decision of hotels to accept and implementthe Internet of Things in their services through a literary review and a causal study carried out onexperts in technology and hotels. The methodology involves the use of fuzzy cognitive maps and theFCMappers tool. The results obtained show that the following factors are among the most influential(in order of relevance): the perceived reliability of the technology, the relative advantage it gives, thelevel of top management support, compatibility, customer pressure, information systems providersupport, security, business partner pressure, characteristics of the leader or manager, governmentpressure or incentives, pressure from competitors, technological organizational readiness, complexity,size of the company, and the perceived cost.
PB MDPI
SN 2076-3417
YR 2021
FD 2021-03
LK http://hdl.handle.net/10272/19797
UL http://hdl.handle.net/10272/19797
LA eng
NO Infante Moro, A., Infante Moro, J. C. & Gallardo Pérez, J. (2021). Key Factors in the Implementation of the Internet of Things in the Hotel Sector. Applied Sciences, 2021, 11, 2924. DOI: https://doi.org/10.3390/app11072924
DS Repositorio Institucional de la Universidad de Huelva
RD 1 jun 2026