RT Journal Article
T1 The Vision of the Main Mobile Apps Related to Caravanning: an Analysis of the Reviews Focusing on Users and Developers
A1 Hernández Garrido, Rocío
A1 Perea El Khalifi, David
A1 Pérez Calañas, Cinta
AB Mobile applications (apps) are becoming an essential tool when it comes to sightseeing. There is even a specific category for trips in the leading app stores. These are no strangers to the rise of the itinerant travel style, the caravans. The study aims to understand the situation of the main caravanning apps in Spain. We have carried out a web scraping methodology using a sample of 1,601 Spanish reviews of the main apps related to caravanning. The most interesting findings, among others, are that we are getting to know a sector that up to now was unknown and that even has not been affected by the pandemic crisis. Besides, the paper has demonstrated that developers do not follow the right strategies in caravanning apps. The paper also shows users' most crucial concerns about these apps. Therefore, managers of caravanning apps could improve their strategies by focusing their attention on users' concerns and, most important, reviews to respond
PB Center for International Scientific Research of VSO and VSPP
SN 1804-5650 (electrónico)
YR 2022
FD 2022
LK https://hdl.handle.net/10272/21999
UL https://hdl.handle.net/10272/21999
LA eng
NO Hernández-Garrido, R., Perea, D., & Pérez-Calañas, C. (2022). The Vision of the Main Mobile Apps Related to Caravanning: an Analysis of the Reviews Focusing on Users and Developers. Journal of Tourism and Services, 13(24), 1–25. https://doi.org/10.29036/jots.v13i24.360
NO This publication has been possible thanks to the support of Spain's Ministry of Universities which has granted David Perea with a Margarita Salas grant for the training of young PhD included in the grants for the requalification of the Spanish University System 2021-2023, financed by the European Union Next Generation EU
DS Repositorio Institucional de la Universidad de Huelva
RD 31 may 2026