RT Journal Article T1 Factores que influyen en la adopción del Internet de las Cosas en el sector hotelero T2 Factors that influence the adoption of the Internet of Things in the hotel sector A1 Infante Moro, Alfonso A1 Infante Moro, Juan Carlos A1 Gallardo Pérez, Julia AB The personalization of the customer experience is one of the mostsought after things in the hotel industry today and the most influential factorin such personalization is the Internet of Things. Many hotels are betting on itsadoption, but there is still another large part that is not doing so. Thus, with thisstudy, carried out through the Delphi method and based on the judgment of expertsin technologies and hotels, the factors that influence the adoption of the Internetof Things in the hotel sector and their degrees of influence on it have been located.decision, which can be of great help to hotel managers when deciding whether toopt for its implementation or not and when making strategies in the direction of itsimplementation. PB AISTI - Associação Ibérica de Sistemas e Tecnologias de Informação SN 1646-9895 YR 2021 FD 2021-02 LK http://hdl.handle.net/10272/19584 UL http://hdl.handle.net/10272/19584 LA spa NO Infante Moro, A., Infante Moro, J. C. & Gallardo Pérez, J. (2021). Factores que influyen en la adopción del Internet de las Cosas en el sector hotelero. RISTI, N.º E41, Pages: 370-383. DS Repositorio Institucional de la Universidad de Huelva RD 14 jul 2026