RT Journal Article
T1 Social support and job satisfaction in nursing staff: Understanding the link through role ambiguity
A1 Orgambídez Ramos, Alejandro
A1 Almeida, Helena
A1 Borrego Alés, Yolanda
AB Aim: This study aimed to analyse the mediator effect of role ambiguity betweensocial support from supervisor and colleagues and job satisfaction in Portuguesenursing staff.Background: Few studies have analysed the processes through which social supportincreases job satisfaction in the nursing context.Design: A cross-sectional design using questionnaires.Method: A total of 124 registered nurses and 130 certified nursing assistants participatedin the study. Mediation analysis was performed by calculating percentileconfidence intervals (10,000 resamples).Results: Mediation analysis revealed a partial mediation between social support andjob satisfaction through role ambiguity. The direct effect was greater in the case ofsupervisor support.Conclusions: Social support is a crucial resource in the nursing work context with abeneficial effect on well-being (e.g. reducing role stress) and job satisfaction.Implications for Nursing Management: Managers of hospitals and health units canestablish the organizational bases to facilitate this process, considering the importanceof the role of the supervisors and colleagues in the provision of high levels ofinstrumental and socio-emotional support.
PB Wiley
SN 0966-0429
SN 1365-2834 (electrónico)
YR 2022
FD 2022
LK https://hdl.handle.net/10272/21975
UL https://hdl.handle.net/10272/21975
LA eng
NO Orgambídez, A., Almeida, H., & Borrego, Y. (2022). Social support and job satisfaction in nursing staff: Understanding the link through role ambiguity. In Journal of Nursing Management (Vol. 30, Issue 7, pp. 2937–2944). Hindawi Limited. https://doi.org/10.1111/jonm.13675
NO Universidad de Málaga / CBUA
DS Repositorio Institucional de la Universidad de Huelva
RD 1 jun 2026