Reseña del libro de Firth, M. (2020). Service Encounters in Tourism, Events and Hospitality – Staff Perspectives. Bristol: Channel View Publications

Goolaup, Sandhiya2021-06-152021-06-152021http://hdl.handle.net/10272/19965engAtribución-NoComercial-SinDerivadas 3.0 Españahttp://creativecommons.org/licenses/by-nc-nd/3.0/es/Reseña del libro de Firth, M. (2020). Service Encounters in Tourism, Events and Hospitality – Staff Perspectives. Bristol: Channel View Publicationsreview10.33776/et.v11i1.5355open access