Enlightening tourism -- V. 13, n. 2 (2023)
Permanent URI for this collectionhttps://hdl.handle.net/10272/22574
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Item type: Item , Unleash the Potential of Mystery, Ghost & Paranormal Tourism through the lens of locals in Kuldhara, Rajasthan, India: A qualitative study(Universidad de Huelva, 2023) Sharma, Reena; Singh, Kuldeep; Bagri, Satish ChandraMystery tourism is a novel topic related to travelling to events or destinations based on some stories, myths, beliefs of the host community or tourists. This also includes the myths and curiosity of locals and travelers about some known and unknown incidents or places. This paper aims to find out the experiences and perceptions of locals regarding mystery tourism in Kuldhara, Rajasthan. Ghost tours, paranormal investigations, and haunted stories have attracted many tourists to Kuldhara. In-depth interviews with 25 residents of Kuldhara, Rajasthan, reveal that residents have positive beliefs and ideologies regarding ghosts and paranormal activities. The study took in year (March 2022 to Feb 2023). The researchers identified purposive sampling and snow balling which has been used in previous studies too. This study is qualitative, and researchers employed thematic analysis techniques manually. Five major themes emerged from mystery tourism in Kuldhara, i.e., Myth & Tales, Perception of locals, Role of Government and Private bodies, Impact of mystery tourism and economic benefits. The study reveals that most locals face mysterious incidents and believe in ghosts and paranormal activities. This study generates curiosity among the readers and researchers to understand and explore the concepts of mystery tourism in a better way. Implications for developing mystery tourism attractions and support for resident well-being are offered.Item type: Item , Sustainable Human Resource Management Practices in Achieving Employees’ Sustainable Performance: Evidence in the Hospitality Sector(Universidad de Huelva, 2023) Ying Sin, Chin; Mohamad, Abang Azlan; Lo, May ChiunSeveral hospitality businesses face numerous obstacles in enhancing and sustaining employee sustainable performance and commitment due to increased job demands and expectations. This study employs social exchange theory to explore the influence of sustainable HRM practices, such as training and development, employee participation, and employment security practices on employee sustainable performance among executive-level employees in 4- and 5-star hotels. Despite the scarcity of research focusing on the relationship between sustainable HRM practices and employee sustainable performance, especially in the high-end hotel industry, this research analysed 280 valid responses using the PLS-SEM approach. The findings reveal a significant association between training and development and task sustainable performance. Besides, the study identifies a relationship between employee participation and task and relational sustainable performance, while employment security practice appears to have no effect on either task or relational sustainable performance. Although the research primarily targets executives from 4- and 5-star hotels in Malaysia, which may not be representative of other organisational settings, it provides empirical evidence that sustainable HRM practices are directly linked to task and relational sustainable performance, which is beneficial for both researchers and practitioners.Item type: Item , Geotourism management for sustainable development of tourism: A bibliometric analysis of the main research areas and domains of knowledge(Universidad de Huelva, 2023) Hernández Garrido, Rocío; Orts Cardador, Jaime; Pérez Calañas, CintaGeotourism has attracted an increasing academic interest in recent years due to the new demands of society for sustainable and alternative destinations and its their effective management is essential. This study conducts a comprehensive bibliometric analysis of geotourism management covering research published from 1991 to June 2023. The objective of this study is to perform a bibliometric analysis to demonstrate the current research and key findings on geotourism management. In addition, we identify the existing limitations in the current literature to show research trends and future directions. To achieve this objective, we analysed 813 publications with 10,937 cited references from Web of Science. Our analysis encompassed three key bibliometric techniques (co-authorship, co-citation and co-occurrence of keywords). The main results show the increasing popularity and investigations in geotourism and destination management. Using mapping techniques, our study shows the relevance of research in geoconservation, sustainable tourism and, to a lesser extent, in geological heritage. The findings contribute to a broad and diverse understanding of the management of geotourism, which can provide insights for DMOs and policymakers in establishing proper management in geotourism to ensure conservation in geodestinations.Item type: Item , Wine tourism and COVID-19: impacts and responses from the Ronda-Málaga wine route’s wineries(Universidad de Huelva, 2023) Cerezo Medina, Alfonso; Pelaez Verdet, Antonio; Gaspar González, Ana Isabel; Martín Rojo, InmaculadaWine tourism is a subsector of gastronomic tourism that, according to the World Tourism Organisation, has been increasingly in demand among visitors worldwide. Spain is one of the three countries with the highest global wine production and has an outstanding wine-growing tradition, but the country has had to deal with one of the most significant challenges in recent times: the coronavirus disease-19 pandemic. This study analyzed the crisis’s impacts on wine tourism along the Ronda and Malaga Wine Route, winemakers’ perceptions of these effects, and how wineries reacted. Exploratory qualitative methods research was carried out using a combination of primary and secondary sources, identifying several strategies to tackle the crisis, such as online tastings or activities outdoors. The results were compared to other studies that have also sought to analyse wineries’ recovery strategies associated with the pandemic showing that measures taken by wineries were similar to the ones used in other parts of the world and very similar to those applied in previous health crises. The results partly corroborate the trends identified by the UNWTO as no significant recovery was reported for the wine tourism sector. The findings have practical implications that can help wine tourism providers improve their resilience in extreme situations or future crises.Item type: Item , Education effects on job-related constructs among front line employees in the hotel industry(Universidad de Huelva, 2023) Cimbaljević, Marija; Demirović Bajram, Dunja; Kovačić, Sanja; Blešić, Ivana; Pivac, TatjanaTo make tourism enterprises function harmoniously and in order to achieve good business results, knowledgeable, engaged, serviceoriented, and therefore satisfied staff is crucial, because human resources are one of the most important segments of the service quality in tourism and hospitality industry. The study explored moderating effects of education on relationships between service orientation and work engagement on employees’ job satisfaction among employees in the hotel industry in Serbia. The moderating effects of education are particularly noticeable between service orientation and job satisfaction. Also, the results indicated that employees who had a high school degree showed the lowest level of job satisfaction, as well as service orientation and work engagement. On the other side, employees who have tourism education indicated less job satisfaction, service orientation and work engagement. Based on the insight into the employees' attitudes and behavior, managers can organize various training programs especially for employees with lower education levels, to remove any obstacles in their work, motivate them more and improve working conditions